Privacy Policy

Who we are

Grinning Dog Records is an independent record label registered with Companies House 12440923. Our website address is: https://www.grinningdogrecords.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any concerns regarding the information we hold about you, please contact our Data Protection Officer, Amy McGowan on info@grinningdogrecords.com

Additional information

How we protect your data

At Grinning Dog Records we take the security of your data very seriously. We use two factor authentications and encryptions where applicable and all our staff are trained in data protection, with annual refreshers.

What data breach procedures we have in place

At Grinning Dog Records, we take security breaches very seriously, we have an in-house reporting system, and all breaches are thoroughly investigated and the appropriate action taken.

What third parties we receive data from

Any information we receive from third parties is treated and held in the same way as we would if we collected it ourselves.

Industry regulatory disclosure requirements

Grinning Dog Records is registered with The Information Commissioner’s Office

Payment Info

We collect information about you during the checkout process on our store. 

What we collect and store 

While you visit our site, we’ll track: 

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed 
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping 
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! 

We’ll also use cookies to keep track of basket contents while you’re browsing our site. 

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: 

  • Send you information about your account and order 
  • Respond to your requests, including refunds and complaints 
  • Process payments and prevent fraud 
  • Set up your account for our store 
  • Comply with any legal obligations we have, such as calculating taxes 
  • Improve our store offerings 
  • Send you marketing messages, if you choose to receive them 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. 

We will also store comments or reviews, if you choose to leave them. 

Who on our team has access 

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: 

  • Order information like what was purchased, when it was purchased and where it should be sent 
  • Customer information like your name, email address, and billing and shipping information. 

Our team members have access to this information to help fulfil orders, process refunds and support you. 

What we share with others 

We share information with third parties who help us provide our orders and store services to youFor example: didier.co.ukour website designer. View the privacy policy here Didier.co.uk Privacy Policy and Cookie consent – Didier.co.uk 

Payments 

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and/or Stripe, including information required to process or support the payment, such as the purchase total and billing information. 

Please see the PayPal Privacy Policy and Privacy Policy – United Kingdom | Stripe | United Kingdom for more details. 

Cookies Policy

Last updated: February 18, 2021

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Grinning Dog RecordsLTD , The Willows, Bridport Road, Dorchester, Dorset, DT2 9DS.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to Grinning Dog Records , accessible from https://www.grinningdogrecords.com/
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
The use of the Cookies
Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

  • Targeting and Advertising Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

  • Social Media Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: In addition to Our own Cookies, We may also use various third party plug-ins from social media networking websites such as Facebook, Instagram, Twitter or Google+ to report usage statistics of the Website and to provide social media features. These third party plug-ins may store Cookies. We do not control these Social Media Cookies. Please refer to the relevant social media networking’s website privacy policies for information about their cookies.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser’s official web pages.

More Information about Cookies

You can learn more about cookies here: All About Cookies by TermsFeed.

Contact Us

If you have any questions about this Cookies Policy, You can contact us: